Digital services only
ExpoEver provides digital exhibition booths and visitor-card finishes through your browser. We do not ship physical products, issue physical cards or require a shipping address for delivery. There are no shipping charges, couriers or physical return arrangements.
The platform serves customers globally where use is legally permitted and payment is supported. Some countries or payment methods may be unavailable due to provider or legal restrictions. An internet connection and a compatible modern browser are required; voice features also require microphone access.
When access becomes available
Delivery starts after the payment provider confirms a successful payment, rather than when you merely return from checkout. Access normally appears within a few minutes of confirmation. Some payment methods take longer to settle. If a confirmed purchase is still unavailable after 24 hours, contact hello@expoever.com with your purchase reference so we can investigate.
Do not make another payment just because a confirmation page is still waiting. Keep your purchase reference and payment receipt, and check the purchase status or contact support.
Booth delivery and placement
After the full initial payment is confirmed, your booth appears in My booths. Custom booth and product modeling delivery follows the separately agreed scope and schedule. You can prepare your content, review generated material and publish when ready. Preparation requires your input and successful processing; buying a booth does not automatically publish a completed brand exhibition.
A compatible hall space is assigned when available. If no compatible slot is free, you retain your purchased booth in your workspace while placement is pending. We cannot promise a particular location or an immediate placement date. Contact us for an update or cancel for a full refund before placement under the Refund & Cancellation Policy.
Visitor-card delivery
After confirmed payment, the purchased card finish becomes available in the visitor-card editor for 365 days, with no automatic renewal. Return to the account used for purchase to access the entitlement. Saving or sharing a visitor card is a separate action from buying a finish.
Failed delivery and support
If access is missing, sign in using the email used for purchase and check your workspace or visitor-card editor. Email hello@expoever.com with the purchase reference and issue if access remains unavailable. If we cannot deliver the purchased service, the Refund & Cancellation Policy explains your remedy.